Amidst the overwhelming array of building management software solutions available on the market today, software developed with advanced technology, high security capabilities, and many convenient features like Demego serves as a standard benchmark for investors (CĐT) and building management boards (BQL) to select.
With a team experienced in both technology and operations management, Demego provides CĐT and BQL with a comprehensive technological ecosystem, integrating multiple solutions on a single platform.
Automation for Quick and Efficient Management
When using Demego software, all real estate management features are integrated into a single interface, and operational processes are fully automated according to the needs of the BQL. The system is designed as an open ecosystem, centrally managing multiple data streams within a unified system. Centralized data storage allows for quick data retrieval, enabling seamless coordination between departments.
At the same time, Demego boasts an optimized technology architecture over time. Its unlimited integration capabilities and real-time data exchange & analysis allow users to manage work, customer information, and operational status precisely at any given time, all from a simple interface.
When operational processes are automated, reducing reliance on manpower becomes inevitable, while increasing accuracy and reliability. All customer and resident information is automatically managed, from creating profiles and interacting with residents to tracking the handling of feedback. This helps management streamline time, effort, and human resources in the operations management process.
Automation is the "guiding principle" of the Demego application.
Superior Customization Capability
An outstanding real estate management software must ensure the ability to set up and customize operational processes and corresponding service standards according to each manager's specific needs.
Given the unique nature of the building management industry, where every office tower, residential project, and even the requirements of each Management Board/Investor vary in scale, type of property, and management needs, the feature requirements and management methods also differ. Demego’s Demepro solution allows experts/managers to configure operations for each project and building across different locations through a single interface. This saves a significant amount of time and management resources while still ensuring the highest quality of service.
Demego Solution with Superior Customization Features
Typically, when the Management Board (MB) wants to send important and specific notifications/messages to different resident groups (due to different buildings or property types), it could take hours or even days to complete. Now, with Demepro, the MB can accomplish this in just a few minutes through the app platform.
The significant difference that Demepro brings is its ability to allow each MB at each project to customize Service Level Agreements (SLA) for each group or individual service. Every chat session or direct call from residents is promptly received and handled, with the time spent being measured by the system and reported directly to the Investor/Management Board, along with real-time service quality surveys.
Software with 24/7 management functionality from Demego
One of the biggest missions of Demepro is to help property managers save time, resources, and costs. In light of the continuous changes in government mechanisms and policies regarding apartment management, especially the increasing demands from residents/customers for high-quality post-sale services, adopting a truly smart, flexible, and practical platform is something that building management brands should consider investing in.
Demego is programmed with high customization, meeting the ever-changing needs of the market and customers
Data digitization with high security
By applying the Demego management software, businesses can digitize all data related to building operations management. This enables companies to easily monitor and manage revenue, expenses, contracts, customer records, and transparent cash flow management, along with quickly and conveniently generating reports without the time-consuming manual processes of the past.
Previously, residents had to meet directly with the management board to pay monthly fees such as electricity, water, cleaning, management, etc., which was very time-consuming. SmartGO, developed by Demego, allows residents to make payments quickly with just one click. Residents can choose when to pay without rushing at the payment deadline. The SmartGO app is also connected to various banks and e-wallets, giving residents many suitable payment options.
Thanks to this centralized data management, all customer and resident information is systematically organized with a high level of security, ensuring trust and transparency for all residents.
Technology is the core key to elevating property management solutions in today's 4.0 era. Customer satisfaction through professional operations will enhance the reputation of investors and, in the long run, increase the value of the property itself.