Technology is changing the global real estate management and operations industry in various ways, and Vietnam is no exception to this trend. So, what are the reasons behind the development of technology platforms in real estate management and operations today? Let’s find the answers in the following article!
Changes in Real Estate Management Operations Worldwide
The real estate management industry is entering a new era - the digital and technological application era. The implementation of technological solutions in property management operations has transformed traditional manual methods into more modern approaches. This shift helps meet the highest demands for quality of life, security, safety, and sustainable property value for any customer. Therefore, property management services that incorporate technology will become increasingly important in the future. Companies that understand this key point will enhance the value of real estate.
- Currently, the quality of property management and operation in the real estate market remains suboptimal. The use of technology is still not fully exploited by companies, leading to limited impact and a failure to create significant differences in the industry.
- To keep up with the digital transformation trend in the real estate sector, PropTech companies have digitized all steps of building and property management. However, the operational efficiency has yet to be optimized due to:
- Lack of personalization
- Absence of automation in property management
- Inability to address the overall benefits and value for all stakeholders involved
Demego: The First Company in Vietnam to Develop Its Own Real Estate Management Software via the DemePro App
In response to these challenges, on September 24, 2020, Demego, a brand specializing in real estate technology and services, was officially established. This marks the culmination of more than 20 years of dedication in the property management industry by Demego’s leadership team. With a focus on TECHNOLOGY and PEOPLE, Demego is set to provide solutions that improve cost-effectiveness, service quality, and address the industry's challenges, while offering residents and clients a seamless experience through a single technology platform—the DemePro app.The Differentiation in Demego's Property Management Technology
Intelligent, User-Friendly Interface- DemePro features an intelligent, multifunctional interface, designed specifically to create a unique experience for each user based on their job position and personal preferences.
- DemePro is easy to use, recognizing that younger residents are quick to adapt to technology. At the same time, Demego acknowledges that older residents may face challenges in using technology. Therefore, Demego has designed the DemePro software to be user-friendly, ensuring that even those who are not tech-savvy can easily navigate it while meeting various criteria.
Customizability for Each Project
Each real estate project has unique characteristics, and each building has different customer groups, including tenants, homeowners, and units for sale. The challenge lies in how to meet the individual needs and preferences of each customer group using a single property management app. DemePro addresses this challenge effectively. It is intelligently designed to be customizable and cater to the diverse needs of various customer segments. For example, in the same urban area, residents can be categorized as VIP residents, shophouse customers, villa residents, etc. Each group of residents/tenants has distinct needs, preferences, and expectations. DemePro is designed to be flexible and adaptable, ensuring that it meets the requirements of each customer group.Automation in the Process for Personalization of the Software
At Demego, all stakeholders—from residents and customers to investors, management boards, and property managers—experience the most advanced smart technology, with all data digitized and processes automated to the highest extent, yet personalized for each user. Specifically:- Users can independently update and customize automated processes according to their preferences without needing intervention from professional software developers.
- Dynamic reports: The ability to customize different types of reports based on the user’s needs and objectives.
Real-time interaction capabilities
With Demego's technology, all interactions from residents/customers, processes, reports, etc., are recorded and processed in real-time and are highly transparent, ensuring that all parties involved have full access to the necessary information.