On June 27, 2023, the successful signing ceremony of the operational management cooperation agreement between the investor KLB Group and the management unit marked a strong foundation for a long-term and solid partnership between the two companies.
Following the signing, Demego will officially become the operational management unit for the Feliz Homes project, a combination of a shopping center, office spaces, and luxury apartments (Panorama Hanoi – Commercial, public service, residential high-rise buildings, greenery, parking areas, and kindergarten) located in Hoang Mai District, Hanoi.
Why was Demego selected as the trusted operational management partner?
With the booming development of the real estate market (BĐS), more and more building management units have emerged. Demego, a Technology and Real Estate Service Group with a vision to develop a comprehensive ecosystem of technology and services for both domestic and international real estate markets, is making a strong mark in the industry by helping real estate projects elevate their status in the minds of customers. They connect and bring residents a truly exceptional living space through outstanding operational and exploitation methods.
Understanding the challenges that residents often face, Demego's team, with decades of experience, has researched and designed smart technology solutions to provide a convenient living experience and enhance the quality of life for residents like never before. Some of the technology models that can be mentioned include: The Servqual model, designed and customized by Demego to ensure strict management quality that is highly compatible with real estate and customer service models in Vietnam; Demepro management software with a smart, user-friendly interface and multi-functional features, as well as high customizability and scalability, etc.
Feliz Homes – A Tropical Resort in the Heart of Hanoi
Feliz Homes is an urban apartment complex designed in a "tropical resort" style, located in a prime area in the center of Hoang Mai District, just 4.5 km from Hoan Kiem Lake. As one of the rare projects left in the 2.5-ring road, Feliz Homes features a building density of just over 20%, with nearly 80% of the area dedicated to green spaces, water features, utilities, and transportation.
With a focus on creating a modern living space that meets the needs for relaxation, physical and mental enhancement, safety, and convenience for all ages, the investor, KLB, has employed design solutions that promote community interaction, including a 1,000m² pool and landscape pond, over 40 synchronized internal amenities, a 5,000m² shopping mall within a 20,000m² trade space, and 10,000m² of green spaces and tropical parks throughout the project. These are dream figures for any apartment project in the inner city today.
Feliz Homes spans more than 21,023m² with 3 towers of 25–27 floors, comprising a total of 1,248 apartments and 3 basement levels.
The Strategic Partnership to Elevate the Quality of Life for Feliz Homes Residents
With its superior advantage of possessing an intelligent technology platform and extensive operational experience in managing multiple projects, Demego was chosen by KLB as a trusted partner to deliver a differentiated service standard, tailor-made for the residents of Feliz Homes.
Sharing about this partnership, Mrs. Nguyễn Thúy Hằng – Deputy General Director of KLB Joint Stock Company said: "Professionalism, experience, responsibility, dedication, adaptability to the specific requirements of the project, and a readiness to support residents in all situations are the top factors that KLB prioritizes when selecting an operational management unit for Feliz Homes. We trust and expect that Demego’s team will work alongside KLB to provide high-quality services to residents and clients, thus enhancing the real estate value and the brand reputation of the investor."
Demego representatives also mentioned that they would invest in and apply the most advanced technologies for project management. The application of technology in the management process optimizes administrative tasks, ensuring that operational service quality is consistent throughout the project, while also reducing time, costs, and resources for operations like service fee collection, electricity and water billing, or handling residents' technical requests. Additionally, this will enhance the service experience for residents. There will be no more hassle where residents’ queries go through multiple departments and are not resolved promptly. All information about the project or operational processes will be updated online in real-time, reducing the supervisory management burden for the investor and the management team.
Choosing Demego as the operational management service provider affirms the vision and sustainable development strategy of maintaining real estate value with the goal of delivering the best service experiences to residents.
Contact Information:
Thần Nông Investment Development Joint Stock Company
Address: P901, 9th Floor, Tower A – SkyCity Tower, No. 88 Lang Ha Street, Lang Ha Ward, Dong Da District, Hanoi, Vietnam
Email: thannong@demego.vn
Project Information: Commercial, public service, residential high-rise apartment complex, greenery, parking area, and kindergarten – Panorama Hanoi.