Demego brings professional technical service solutions.

Professional technical services play an essential role in ensuring that buildings operate smoothly. However, not everyone understands the details of building technical services, their roles, and the specific tasks involved. Let’s explore more about it with Demego in the article below!

What are professional building technical services?

Professional technical services in buildings refer to the management, maintenance, and improvement of the technical systems and infrastructure of the building. The main goal of these services is to ensure that all systems within the building operate efficiently, safely, and continuously, while optimizing operating costs and extending the building’s lifespan.

Common professional technical services in buildings:

1. Management and maintenance of MEP systems (Mechanical, Electrical, and Plumbing):

• Electrical Systems: This includes power supply, lighting systems, backup generators, and UPS (Uninterruptible Power Supply) systems. The goal is to ensure that the building’s electricity supply is continuous and free from disruptions.
• Mechanical Systems: These cover heating, ventilation, and air conditioning (HVAC) systems, plumbing, and fire protection systems.
• Electronic Systems: This includes security systems, access control systems, surveillance cameras, and communication systems.

 

2. Energy Management

• Monitoring and Optimizing Energy Consumption: Monitoring and managing energy usage to minimize costs and enhance energy efficiency.
• Energy Auditing: Evaluating energy usage efficiency and recommending improvements.

3. Maintenance and Repair

• Regular Maintenance: Scheduling and performing regular maintenance tasks to ensure continuous system operation and prevent issues.
• Emergency Repairs: The technical team is always ready to handle urgent issues to minimize downtime and damages.

4. Asset and Infrastructure Management

• Asset Condition Inspection and Evaluation: Regularly inspecting and evaluating the condition of systems and infrastructure to identify potential issues.
• Upgrade and Renovation Planning: Proposing and implementing projects to upgrade or renovate systems to improve performance and extend the building’s lifespan.

 

5. Security and Safety Management

• Security Systems: Installing and managing security systems to protect the building and its residents.
• Fire Protection Systems: Ensuring the fire protection system operates effectively and complies with legal regulations.

6. Waste and Environmental Management

• Waste Management: Efficiently managing and disposing of waste in an environmentally friendly manner.
• Environmental Management: Implementing measures to maintain and improve the quality of the environment within the building.

7. Information Technology Applications

• Building Management System (BMS): Utilizing automation systems to manage and monitor the building’s mechanical and electrical systems.
• Maintenance Management Software: Using software to plan, track, and manage maintenance activities.

8. Training and Staff Development

 

– Training Technical Staff: Continuous training for technical employees to enhance skills and update knowledge. – Develop Policies and Procedures: Establish and improve policies and procedures for technical management.

The Role of Professional Technical Services in Buildings

Professional technical services play a crucial role in ensuring the stable, safe, and efficient operation of building infrastructures. Below are some specific reasons highlighting the importance of these services:

1. Ensuring Safety

The technical department is responsible for ensuring the effective operation of the fire protection systems. This helps prevent and respond promptly to fire hazards, protecting the lives and property of residents. The security and surveillance systems also run smoothly, safeguarding the building from external threats and ensuring the safety of residents and their assets.

2. Maintaining and Optimizing Performance

Regular maintenance activities ensure that mechanical and electrical systems (HVAC, electricity, water) operate smoothly, minimizing the risk of malfunctions and unexpected issues. Additionally, optimizing energy use not only helps reduce operating costs but also contributes to environmental protection.

3. Increasing Resident/Customer Satisfaction

Professional technical services ensure that amenities such as elevators, cooling systems, and lighting are always functioning properly. This enhances the quality of life and work for residents and clients. Moreover, with a dedicated technical team available regularly, technical issues can be resolved quickly and efficiently. This improves satisfaction and builds trust among residents and customers towards the building.  

4. Prolonging the Lifespan of the Building

Timely maintenance and repairs help extend the lifespan of equipment and systems within the building, safeguarding the owner’s investment. Regular upgrades and renovation projects also ensure that the building remains modern and can meet the evolving needs of residents and customers.

5. Compliance with Legal Regulations

Professional technical services ensure the building complies with safety, fire protection, and environmental standards, avoiding legal risks and fines.

6. Increasing the Value of the Building

A well-maintained building will have a higher market value, attracting more tenants and buyers. Moreover, the provision of high-quality technical services helps retain tenants and residents, reduce vacancy rates, and increase revenue for the property owner.

7. Environmental Protection

Implementing energy-saving solutions and environmental protection measures helps reduce carbon emissions and the negative impact on the environment. Additionally, recycling and proper waste management practices contribute to protecting the surrounding environment.

What Standards Should a Professional Technical Service Provider Meet?

Evaluating a contractor providing professional technical services is a crucial process to ensure that the services delivered meet the required standards of quality, safety, and efficiency. Below are the criteria to consider when assessing a contractor for professional technical services:

Experience and Reputation

• Years of Operation: Check how long the contractor has been in the technical services industry and how many projects they have successfully completed.
• Similar Projects: Review the contractor's experience with similar projects, particularly those with comparable scale and technical requirements.
• Customer Reviews: Seek feedback and reviews from the contractor's previous clients to gauge their satisfaction and the quality of services provided.

Certifications and Licenses

• Professional Certifications: The contractor should hold necessary certifications and licenses, such as ISO 9001 for quality management, ISO 14001 for environmental management, and other relevant certifications related to occupational safety and service quality.
• Operational License: Ensure the contractor holds all the necessary legal licenses to operate.

Quality of the Workforce

• Employee Quality: Evaluate the qualifications and experience of the technical staff, including engineers, technicians, and project managers.
• Training and Development: Consider the contractor's employee training and development policies to ensure their staff stays up-to-date with new knowledge and skills.

Technology and Equipment

– Advanced Technology: Check if the contractor uses the latest technology and equipment to provide services. – Equipment Maintenance: Ensure that the contractor performs proper maintenance of equipment to guarantee operational efficiency and safety.

Periodic Evaluation and Inspection

– Performance Evaluation: Conduct regular performance evaluations to ensure the contractor maintains service quality. – Regular Reports: Require the contractor to provide periodic reports on the technical status of the building and the work performed. In conclusion, professional technical services in buildings play a key role in ensuring efficient operation. Investors always focus on building a strong technical system and a professional operations team. This becomes a standout feature, leaving a lasting impression on customers and building trust with residents. As a result, it contributes to sustainable economic effectiveness for the building's management board and the building owner.