Discover the Building Management and Operations Process: The Key to Achieving Optimal Efficiency

To ensure that a building operates efficiently and brings sustainable economic results, it must be managed and operated in a scientific and systematic manner. So, how is the professional building management and operation process implemented? Let's explore the process in the article below!

Overview of the Professional Building Management and Operation Process

How is the professional building management and operation process implemented? The building management process can be seen as the backbone of building operations. It includes:

• Security department process
• Cleaning department process
• Reception and customer service department process
• Technical department process
• Supervision process

To ensure the building operates smoothly and efficiently, the management and operation processes need to be systematically and scientifically structured. The processes of each department must maintain independence, but coordination among the activities in building management and operation is essential. This includes processes for handling incidents, handing over apartments, receiving residents' feedback, and more. These processes are designed to be appropriate for each department, ensuring that every link in the building management and operation chain functions seamlessly. The implementation of Demego’s DemePro software in management operations enhances interaction, speeds up task handling, improves management quality, reduces resource usage, and significantly lowers costs.

Professional Building Management Process

Process for Managing the Building's Technical Systems

Technical systems form the solid foundation of a building. The effective operation of these systems depends on their careful and daily maintenance. To ensure smooth and safe operation, the management process for building systems must be established in a structured and scientific manner, providing optimal convenience for residents. This process is usually carried out as follows:

• Surveying the entire system in the building, including: electrical and mechanical systems and the construction systems.
• Evaluating the current condition of these systems and developing plans for managing and operating the systems according to their current state, ensuring safety and addressing any system flaws.
• Developing an overall system operation plan.
• Creating an emergency response plan for potential technical incidents to prevent risks.
• Developing maintenance plans for systems in the building, such as: elevators, air conditioning systems, lighting systems, water pumps, and other construction works.

Building Cleaning Management Process

The cleaning department plays an important role in enhancing and maintaining the cleanliness of the building's common areas, contributing to a positive first impression for residents and visitors. Cleanliness and efficiency are the top priorities for this department, which strives to keep every area neat and orderly to the highest standards.

Demego's cleaning department always ensures that every area in the building is clean. The cleaning process is developed for each specific area in the building, such as the lobby, restrooms, exterior areas, basement, corridors, etc., ensuring adherence to a specific standard and system so that tasks are completed thoroughly and all areas, both inside and outside the building, are kept tidy and clean. To achieve this, the cleaning process is based on steps such as surveying the areas and square footage of each section, evaluating the actual situation, creating a cleaning plan, and implementing strategies to ensure cleanliness is maintained throughout the building's operation. The cleaning process also includes a procedure for coordinating and handling any issues (if they occur) during the execution of tasks by various departments in the building. Additionally, every cleaning staff member is carefully selected and undergoes training in service mindset, professional skills, and standardized processes before starting their work.

Professional Building Security Management Process

Security is an essential department in every building. This department is responsible for managing shared property and ensuring the safety and security of residents, allowing them to live peacefully without concerns about break-ins or disturbances from strangers. Furthermore, the security team also reminds residents to strictly follow the building's rules and regulations.