Apartment and Urban Area Management

Demego brings a difference in technical services.

Demego is a company that provides technical services and management for residential buildings, commercial buildings, and urban areas. Demego's technical services typically include maintenance of mechanical and electrical systems, plumbing systems, air conditioning, elevators, security systems, and more. To provide high-quality services and meet customer needs, what makes Demego's technical services stand out? Let's explore in the following article!

The Differences in Demego's Technical Services

1. Highly Skilled and Experienced Technical Staff

Demego's technical staff is well-trained and has extensive experience in managing and operating complex technical systems, ensuring that buildings function smoothly at all times.
A regular training session for Demego's technical staff
Professional Expertise: To manage and operate the technical systems in a building, technical staff must first have in-depth knowledge and expertise in various technical fields. A technical training background is required, along with hands-on experience working with complex technical systems. Building technicians must understand and be familiar with the operating principles, technical standards, and legal regulations related to these systems. In addition, Demego's technical staff are rigorously trained on safety standards and emergency response procedures. This includes knowing how to handle urgent situations such as fire, electrical outages, or other technical issues. The staff is also trained in security measures to ensure they can protect resident information and assets from potential threats.

2. Demego’s Technical Services Leverage Smart Technology with DemePro

Demego is a pioneer in integrating technology into the management and operation of technical systems in buildings. Through the DemePro app, technicians can utilize smart building management systems to optimize the monitoring and operation of technical equipment. This helps improve efficiency and reduce operational costs.
The smart technology application DemePro helps improve productivity and work efficiency by 40% for the technical department.

3. Regular Maintenance and Minimizing Technical Issues:

Unlike the approach of "only repairing when there is a problem," Demego focuses on regular maintenance and proactively preventing technical issues. Demego understands that when a technical system fails, the resulting damage to assets and people is unavoidable. Therefore, regular maintenance helps detect problems early and address them promptly, preventing any disruption in the building's operations.

4. Customized Technical Services Based on the Characteristics of Each Building:

Each building has its own unique characteristics, so applying the same technical system from one building to another is not feasible. Demego is capable of providing "tailored" technical solutions, specially designed for each project based on the specific features and requirements of each building or urban area. This ensures that the technical systems in each building operate smoothly, safely, and efficiently.  
Regular inspection of technical systems helps prevent and detect issues in the building in a timely manner.

5. Emphasizing Safety and Security:

Demego prioritizes safety and security standards, ensuring that all technical systems within the building operate safely and smoothly. Demego establishes standard operating procedures (SOPs) to ensure that all technical operations follow strict safety standards. This helps minimize risks of errors or malfunctions caused by human factors. For information management and automation systems in the building, Demego applies security measures such as data encryption and access control to prevent cyberattacks and protect sensitive information from being exposed.

6. Putting Residents/Customers at the Center:

The ability to respond quickly and provide excellent customer service is one of the strengths of Demego's technical services. As soon as a notification or request is received, Demego’s technical team is always ready to assist and promptly address residents’/customers’ needs and issues. Technical performance is a key factor that ensures a building operates smoothly and efficiently. Therefore, improving the quality of technical services is a priority for Demego. This ensures that buildings using Demego's services operate steadily, contributing to a comfortable and safe living and working environment for residents/customers.
 
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