The DemePro Technology Application – Increase 30% in productivity and work efficiency for the technical department.

The DemePro Management and Operation Software, with its advanced smart features, has helped Demego’s technical staff reduce processing and information storage time by 30%, while boosting work efficiency by over 40%. Let’s explore the advantages DemePro brings to the technical department’s daily operations in the article below.

DemePro Technology - Optimizing Productivity and Work Efficiency for the Technical Department

The DemePro management software for apartment building operations brings many benefits to the technical department, improving work efficiency and enhancing the quality of building maintenance services. Below are the ways DemePro supports the technical team:

1. Using the app to receive daily tasks:

The technical department’s work in an apartment building/commercial building/residential complex includes regular installation and maintenance of equipment. Additionally, there may be other tasks such as repairing equipment and addressing issues related to electricity and plumbing. Without technological support, assigning tasks manually would take a lot of time and effort and may sometimes result in missed tasks. Recognizing these challenges, Demego has applied DemePro technology to streamline the technical team’s workflow. With DemePro, all daily and ad-hoc tasks are assigned through the system. At the start of each shift, technicians can check the task status, frequently update task progress on the system, ensuring tasks are on track. A key feature of DemePro is its mobile app version, which allows technicians to access information, receive tasks, get notifications, and update task progress anytime, anywhere. Technicians can report issues directly from the field, take photos, and attach necessary documentation.

2. Maintenance Management and Monitoring

The DemePro software allows the technical department to schedule regular maintenance for equipment and systems in the apartment building/commercial building/residential complex, such as electrical, plumbing, HVAC systems, and elevators. When maintenance is due, DemePro automatically sends reminders about the maintenance tasks to the technicians, ensuring that no important tasks are overlooked.

3. Repair Request Management

DemePro helps the technical department quickly and systematically receive and process repair requests from residents. Technicians can track the progress of the requests, update the status, and report the results after the tasks are completed.

4. Asset and Equipment Management

The DemePro software helps technicians monitor the condition, maintenance history, and lifespan of equipment in the apartment building/commercial building/residential complex. It also aids in managing and tracking the inventory of spare parts and materials needed for maintenance and repairs, ensuring that there is always an adequate supply when required.

5. Using the App to Report Work

After completing the assigned tasks, technicians update the status, submit work results, and await feedback or evaluation from the manager. Additionally, through the shift reports from the previous team, the next shift's technicians can see which tasks have been completed and which are still pending, allowing them to take over and address any outstanding work promptly, preventing backlog.

6. Internal Communication Support

Phần mềm DemePro tạo ra kênh giao tiếp nội bộ giữa bộ phận kỹ thuật và các bộ phận khác trong tòa nhà như bảo vệ, lễ tân và vệ sinh. Từ đó giúp công việc giữa các bộ phận được phối hợp hiệu quả hơn. Ứng dụng phần mềm Demego trong công việc, giúp nhân viên kỹ thuật giảm 30% thời gian xử lý, lưu trữ thông tin, tăng hơn 40% hiệu suất công việc. Bởi, mọi thông tin đều được cập nhật tự động và hệ thống trên phần mềm, nhân viên chỉ cần thao tác đơn giản để nằm lòng toàn bộ nội dung công việc, từ đó đưa ra những phương án xử lý nhanh chóng, kịp thời, đảm bảo tiến độ, giữ cho toà nhà/chung cư/khu đô thị được vận hành một cách ổn định.