Demepro Technology

The outstanding benefits that Demepro software brings to investors and the management board

DemePro is currently a leading technology solution in property management and operation. Not only does it solve the shortcomings of traditional management methods, but it also maximizes benefits for users.

The values for investors/management boards from the DemePro technology solution

Managing and operating real estate has never been an easy task. Especially for investors/management boards who have to manage multiple projects at the same time. Traditional management methods in the past often led to many issues such as:
  • Overburdened staffing: The workforce becomes inflated, creating a management and financial burden for the investor. Despite having many staff members, the operations are often performed manually, lacking professionalism and leading to numerous errors.
An oversized workforce, unprofessional operational processes, and other inefficiencies are common issues when property management lacks technological integration.
 
  • The process of task assignment, progress tracking, and work results monitoring is not closely followed.
  • The data recorded in physical books makes it difficult to search, compare, and sometimes results in data loss.
  • Notices to residents/tenants are usually sent via email or posted on bulletin boards, but these often fail to capture customers' attention, leading to missed information and unnecessary conflicts or disputes.
  • The investor faces challenges in understanding the needs and preferences of residents/tenants, preventing the full exploitation of additional services and amenities.
Understanding these challenges, Demepro was developed as a powerful "assistant" for investors/management boards. With just one technology, it effectively addresses these difficulties and more, providing sustainable economic value for investors/management boards, specifically:

Increasing the capacity to care for residents/tenants:

The Servqual model – which builds and improves service quality through customer experience and feedback – is a standout feature of Demepro. Gone are the vague standards; investors can now design services tailored to the tastes of residents/tenants. This results in a high-quality living experience that meets customer expectations.  
The Servqual model allows service quality to be evaluated based on five criteria: Reliability, Responsiveness, Assurance, Empathy, and Tangibles.

Integration and Unlimited Compatibility with Other Software

Demepro also has the ability to integrate and expand seamlessly with other technology platforms and services. Demepro builds an open API system that allows users to connect with other management software such as car parking systems, elevator systems, surveillance cameras, etc.

Frequent Updates and Improvements

Demepro is committed to continuous upgrades and staying in line with technological developments in both Vietnam and globally to ensure that the user experience remains consistently impressive.

Optimizing Human Resources – Maximizing Profit

Technology-driven management helps save on staffing costs. Work plans, task assignments, progress, and work quality are all managed through Demepro.

Benefits for Property Management

Managing a building or condominium is a challenging task. If the methods for operations, human resource management, or conflicts between residents/tenants are causing headaches for property management, Demepro is the solution to help:
  • Tight and flexible control of personnel and work progress anytime, anywhere.
  • Save 10-20% of resources. With Demepro's smart technology, one staff member can handle multiple tasks, while still maintaining high efficiency.
  • Clear task and shift assignments. The responsibilities of each individual are displayed on the daily task board.
  • Digitize all processes & customer data.
  • Multi-channel and comprehensive 24/7 customer service. This allows property management to promptly understand the concerns and needs of residents/tenants. It helps quickly resolve issues, complaints, and create satisfaction for residents/tenants.
Residents Report Issues and Inquiries Directly to Management via DemePro
  • Intelligent, flexible, and customizable reporting system. Users can enter data and actively choose how to display reports, either by numbers or charts, and even delve deeper by selecting pie charts or bar charts.
  • Personalization, tailor-made for each individual project.

Values for subcontractors provided by Demepro

Demepro offers the most optimal technology-based personnel and work management solutions for subcontractors.
DemePro allows the management team to clearly assign shifts and tasks to all personnel in each department.
  • All employees are monitored through reports and specific data, which helps eliminate the issues of "doing the job for show" or blaming others, which often occur with traditional methods.
  • The software is used for time tracking and monitoring employee progress.
  • Management can stay in one place without needing to go on-site, and they can still check how many employees are working on the project and whether they are working efficiently.
  • By managing construction files, subcontractors can easily track the tasks they are responsible for and identify which areas need repairs.
Thus, it can be seen that DemePro is a breakthrough solution for investors, management teams, and subcontractors facing difficulties in management and operation. It helps optimize management costs, increase profits, and affirm the value of the brand.